Insights, Marketing & Data: Secrets of Success from Industry Leaders

The NBA - Tessa Nyman, Consumer & Fan Insights Lead. How to use insights to build lasting connections with fans? Strengths, weaknesses & a holistic view on data strands; getting insights to land internally; how agencies can help (and hinder).

January 23, 2023 Henry Piney Season 2 Episode 1
Insights, Marketing & Data: Secrets of Success from Industry Leaders
The NBA - Tessa Nyman, Consumer & Fan Insights Lead. How to use insights to build lasting connections with fans? Strengths, weaknesses & a holistic view on data strands; getting insights to land internally; how agencies can help (and hinder).
Show Notes Chapter Markers

To kick off Season 2, we have a great guest: Tessa Nyman, Consumer and Fan Insights Lead at the NBA.  

Building from positions at The Guardian newspaper group and Universal Pictures, Tessa now has over-arching responsibility for the NBA's consumer research. We discuss a wide range of topics, including how to build fan relationships, consolidation of multiple data strands, international considerations and advice for agencies, internal practitioners and anyone wanting to make their way in the industry.  

The FutureView podcast is published in conjunction with InsightPlatforms.com. 

This episode is brought to you by Interpret.   Visit www.interpret.la  to understand more about their suite of focused services and products to help companies create lasting impact in  video games, tech and web3.

 In this episode we cover:

  • Tessa's pathway and role in The NBA
  • Integrating different data strands
  • Working across content: publishing and movies
  • Use of ML and AI
  • How to generate impact internally
  • Differences across international markets
  • Advice for agencies


And Tessa's content recommendations...

PRIVATE EYE magazine

PODCASTS:  The Guardian: Today in Focus, The News Agents, The Rest is Just Politics, You're Dead to Me. 



All episodes available at https://www.insightplatforms.com/podcasts/

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Tessa introduction
Sponsor intro (Interpret)
Pathway to working for the NBA
Working across content: publishing and movies
Getting under the skin - understanding what consumers really want
Balance between traditional and 'new' methodologies
Process to get the 'right' answer to land internally
Variations across international markets
Advice for agencies
Advice for young people coming into the industry
Quickfire round